Help centre

Sign in or register, then check the product's platform and installation requirements. Eligible new users can claim one 3-day first trial; subscribers can proceed to account binding and downloads. Bind the trading account and exact server name, then generate your personal package.

Your website account manages subscriptions, downloads, referrals and service records. Your broker provides the MT4 or MT5 account used in the terminal. Personal packages require the relevant trading account and server to be bound to your website access.

Confirm that you are using the same website account used for purchase, then refresh your membership page and check orders and expiry. Different emails or sign-in identities may correspond to different accounts. If needed, send support the order number and purchase time.

Follow the purchase and download pages for their requirements. SkyEye launch reminders and Telegram invitation rewards require a verified Telegram binding. Start the official bot as instructed, complete verification and keep it able to message you.

Use the recovery or verification options on the sign-in page. For Google sign-in, check your Google account first. If the problem persists, provide support with account identification and the error; never send passwords or verification codes.

You can view the website, account, subscription and partnership pages, and share or invite users. EAs and custom indicators run in the relevant desktop terminal, not MetaTrader mobile. Your phone can show positions and trades on the same trading account.

Eligible new users can claim one 3-day first trial. Existing claims and relevant identities are checked; registering again or rebinding does not create a new entitlement. Available products and the actual start and expiry appear in your account.

It covers 83 EAs, 42 indicators and 7 tools: 132 products. Each product identifies its MT4 or MT5 platform. Packages are issued for the bound trading account and server.

The current public monthly price is 66 USDT for one calendar month on one bound trading account. A calendar month is not a fixed 30 days. Check checkout for the payable amount and your order or membership page for the exact expiry.

The current all-product subscription covers EAs, indicators and tools. SkyEye is in development with launch reminders available; its plans and prices will be announced separately. A partnership, EA subscription or reminder does not automatically grant formal SkyEye access.

Payment verification matches the specified network, address, exact amount received and valid payment time. Follow the individual order and check whether your sending platform charges a fee. Do not transfer solely from the homepage price or reuse one payment for multiple orders.

Check that the transfer completed and the network, address and amount received match the order. Access is granted after confirmation. Refresh the order; if it remains unresolved, send the order number, blockchain transaction ID and transfer time to support. Avoid paying twice.

Save the order, transaction ID, network, amount and transfer time, then contact official support. The payment may need manual investigation of actual receipt. Handling depends on the transaction; editing the webpage amount cannot validate it.

Normal renewals extend the existing active subscription and preserve remaining time. For expired subscriptions, reversed orders or abnormal access, check the actual effective and expiry times in your membership page after payment confirmation.

EAs and online-licensed tools generally sync renewed access through the existing personal file, provided account and server still match and online verification succeeds. Indicators require a new licence key and matching file. Changing an old LicenseExpire input does not extend its original limit.

Current purchase terms do not offer routine refunds for digital products and services; purchasing credit is also non-refundable and non-withdrawable. Check platform, account, environment, term and delivery scope before paying. Support reviews abnormal charges, duplicate payments and order disputes.

The formats and runtimes differ and cannot be mixed directly. Download the platform stated for the product and install it in that terminal. An all-product subscription does not mean every product has versions for both platforms.

In the terminal choose File → Open Data Folder. Put EAs in the platform's Experts folder and indicators in Indicators; follow the package instructions for tools. Refresh Navigator or restart the terminal, then attach the product to the appropriate chart.

Some indicators call themselves or other components by their original filenames. Renaming, missing dependencies or changing folder levels can prevent loading. Keep package filenames and the required paths; do not add a subfolder when the indicator requires the Indicators root.

Binding requires the trading account and exact server name, not a trading password. Check both against the terminal before submitting. Bindings cannot be freely edited by users; contact an administrator to verify eligibility and the required licence change.

Check the exact server name, personal file, active access and any rebinding or pause. Online EAs and tools also need the correct authorisation URL and connectivity. Keep the Experts or Journal error and send it to support.

For EAs and online-licensed tools, follow the installation guide: Tools → Options → Expert Advisors, allow WebRequest for listed URLs and add https://hub.wequant.org. Check connectivity before loading the product. Follow the separate instructions for indicators.

Check both the platform-wide automated or algorithmic trading switch and the EA's individual trading permission. The account must allow trading, the symbol must be in session and the licence must be valid. Investigate any logged error first.

Orders require the EA's own strategy conditions; attachment does not imply an immediate trade. Check the required symbol, timeframe, settings and session, plus permission or rejection errors. Do not relax conditions or raise order size merely to force a trade.

Follow the individual product description. EAs differ in symbol, timeframe, quotation units and history requirements, so one setup cannot be applied to all products. Check suitability when a broker uses symbol suffixes or different contracts.

Recheck quotation digits, point value, contract size, minimum lot, session and execution conditions. Personal files also depend on account and server. Confirm compatibility, licence binding and parameter units; send support the contract specification if needed.

Units are defined by the product and platform; a point is not a universal fixed price change. Read the parameter description and check symbol digits and minimum price movement. If unclear, send support the product, parameter and contract specification.

The EA on that terminal stops executing. Orders, stop losses or take profits already accepted by the broker continue under the broker's rules; EA-local management stops. Continuous operation requires a suitable online computer or ordinary Windows VPS.

Restore network and terminal connectivity, then check account, server, licence and the chart's EA. Online products require fresh access verification after restart. An old screen or offline period does not establish recovery; check logs and membership status.

Use the values supplied on the personal download page and in LICENSE.txt, preserving their format. Confirm that account, server and file match. After renewal or rebinding, obtain the corresponding new file and licence information.

Wait and refresh the task instead of repeatedly submitting. Check sign-in, access and binding. Persistent failures should be reported with product, platform, task ID and error time. Generate the current version from its product card; historical files do not update automatically.

Replacing files, rebinding or removing an EA may interrupt its position management. Record positions and chart state first, then follow the product's instructions for existing positions and reloading. Removing an EA or licence expiry should not be treated as automatic closing; contact support if unsure.

Only product information and launch reminders are open. The formal system remains in development; access, date and plans will be announced separately. A reminder is a registration for notification, and development screenshots do not establish live data or complete feature availability.

Planned features combine AI-assisted assessment, multi-timeframe charts, indicators, replay and research records, with suitability suggestions from the WeQuant EA library. Users can examine evidence, conditions of use and relevant risks. Final scope follows the release.

No. Recommendations explain a strategy's fit with market conditions and relevant risks. Market changes, execution and parameter differences affect outcomes. They do not replace checking the product description and account conditions.

Its current stated role is a market information and research workspace. Charts, AI assessments and EA recommendations are not executed orders. Installing, licensing and running a trading-terminal EA is a separate process; formal capabilities follow the release.

Sign in to WeQuant, verify your Telegram binding and start the official bot. Select the reminder on the SkyEye page and check the successful reservation state. Requesting a reminder requires no payment.

Website accounts and Telegram bindings are deduplicated. Repeated clicks do not create multiple active reservations. Check your own reminder state again after changing Telegram.

Cancel on the SkyEye page. To change Telegram, complete the account binding change first, then confirm your reservation and recipient. A blocked or unstarted bot may be unable to deliver the message.

The screenshots show actual development interfaces with labelled demo data. They illustrate design and research processes, not current live prices, executed trades or return records. Check actual data status and instructions after formal launch.

Sign in and obtain your website referral link in the partner dashboard. New customers should register through it to establish attribution, then purchase through the product flow. The dashboard shows customers, orders and commissions; income depends on valid sales and applicable rules.

Website referral links establish purchase attribution at new-user registration. Telegram invitation links support campaign entry and retention checks. Inviting someone into the group alone does not establish their website purchase attribution.

Existing accounts cannot freely change their referrer by clicking another link. Report incorrect attribution with registration and referral details for manual review. Clicking again does not automatically recalculate past orders.

Current rates are 10%, 20%, 25%, 30%, 35%, 40% and 50%, for cumulative valid paid customers of 0–4, 5–9, 10–29, 30–39, 40–59, 60–99 and 100+. Role and assessment limits also apply. Check each order's recorded rate.

Eligible renewals continue to earn order commission, but each customer counts only once as a new valid customer. Personal purchases do not count as new direct customers. Full reversals adjust customer and commission records. Procurement does not earn an additional cash referral commission on the same order.

No. The next order after meeting a customer threshold uses the applicable new rate; past orders retain their rate and terms. Role promotion follows the next-month rules, and downgraded or restricted roles remain subject to their caps.

Along the referral chain, take the nearest eligible member of each role: partner 5%, senior partner 4%, top partner 3%. A 40% direct rate pays only 3% to the eligible top partner above; a 50% direct rate pays no upstream commission. Total commission is capped at 50% per order.

Partners, senior partners and top partners need 5, 10 and 20 new valid direct customers respectively per UTC calendar month. The first shortfall starts an assessment month; another leads to a one-level downgrade. Cumulative customers remain. Policy pages explain caps and recovery.

Pending commission has not matured; the current waiting period is 14 days. Available balance can be requested for withdrawal; held funds cannot. Reversals, deficits and restrictions affect availability. Check the related order and withdrawal records.

The first successful withdrawal requires at least 20 USDT; later withdrawals require 100 USDT, using USDT-TRC20 only. Follow your account page. After a reviewer quotes the actual network fee, you must confirm it. The requested total includes that fee; check net receipt, network and address.

Review, valid fee confirmation and actual payment processing are required. Automatic payouts are currently disabled. A submitted or approved request is not proof of receipt. Check payment records and provide the withdrawal ID to finance if needed.

Submit one public Instagram or TikTok video for review, then invite 5 valid newcomers through your Telegram link and meet retention requirements. Both video and invitations must pass verification before one 3-day access period is granted.

Keep it public for at least 24 hours after the first verification, pass the second review and keep it public until claiming. A video cannot be reused. Deleted, private or non-compliant videos require action according to the review feedback; submission alone is not approval.

They must first join through your link after the campaign starts, stay at least 48 hours and still be members at claim time. Telegram identities are deduplicated; yourself, bots, known past members, previous reward recipients and reused newcomers are excluded. Group growth alone is not the valid count.

No. The same identity does not add a slot, and retention time restarts after rejoining. Current membership and other conditions are checked at claim time; an earlier stay does not replace current verification.

Up to 3 rounds of 3 days each, totalling 9 days. Used videos and newcomers cannot be reused. The one-time first trial is verified separately. Check issued access records for whether periods join and their actual effective times.

Check video re-review, valid invitation count, retention time, Telegram binding, trading account and previously used slots. Progress indicators may not mean every condition has passed. Send activity records and the error to support if needed.

Submit your trading account and exact server in the membership centre's broker section for review. Approved access applies to that account, server and period. Submission or registration alone does not grant annual access; check current campaign requirements.

Broker annual access covers the approved account's EA scope, not the full paid subscription. Indicators and tools need their own applicable access. Personal files cannot be transferred to another account. If annual and subscription rights coexist, choose the correct eligible account before downloading.

Resellers obtain WeQuant products at agreed procurement prices and handle sales and local services. OEM provides own-brand deliverables under a project scope. Fees, branding and maintenance differ; choose after confirming market, product needs and service capabilities.

The current entry prepayment is 1,000 USDT in purchasing credit, with procurement at 65% of the website reference price. Credit is not withdrawable commission and cannot be refunded or withdrawn. Selling at the reference price yields 35% gross margin before costs. Confirm purpose and terms before paying.

The standard plan is 9,999 USDT: 8,999 implementation fee and 1,000 purchasing credit. Agreed delivery includes a brand website, EA editions, customer/licensing portal, two training sessions and first-year standard maintenance. The SkyEye entry depends on deliverability. Source code, unlimited customisation and lifetime maintenance are not default inclusions; domain, paid data and later fees must be confirmed separately.

Submit market, platform, functional requirements and acceptance criteria for scope, quotation and scheduling. Resellers and OEM partners handle local sales, collections, installation and first-line support; WeQuant provides agreed updates and second-line technical support. Record training, response arrangements and maintenance periods in the scope.

Use official support or the partner dashboard's support tickets. Include product, MT4/MT5, time and attempted steps. For installation, add account/server and logs or error screenshots; for orders or withdrawals, add the relevant ID. Hide unrelated personal details; never provide trading passwords, verification codes, wallet private keys or seed phrases.